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Terms & Conditions

At MotorX, we take pride in providing premium car detailing services to our customers. We use the latest technology and highest quality materials to ensure that your car gets the care it deserves. Our services include Car Spa, Car Wash, Ceramic Coating, Paint Protection Films (PPF), Car Detailing, Scratch Removal, and Paint Correction. By using our services, you agree to our Terms and Conditions.

  1. Warranty on all the services i.e. Ceramic Coating, PPF, Underbody Coating etc will be valid from the date of application and not from the invoice date.
  2. PPF Warranty is given by the manufacturer on the product for Yellowing and Crack formation. If any part of the PPF becomes yellow or it forms cracks then the same piece will get replaced under manufacturer warranty.
  3. If the PPF installed on  car gets damaged due to an accident then PPF warranty will not get applied on it.
  4. In the case of accidental damage on PPF, we will replace the PPF on a particular piece of car with an additional charge, It will not be free of cost.
  5. All the Ceramic coatings offer gloss with shine, however it does not give 100% protection from scratches and swirl marks. Hence we give warranty on the Ceramic Coating for Gloss, shine and hydrophobicity and not on scratches.
  6. Customers will have to pay 50% advance for the PPF installation and balance 50% against the delivery of the car.
  7. We provide free pick-up and drop service of cars, however if the car meets with an accident during transit between, customer address and our studio or vice versa, then the customer will have to use their insurance cover to claim the damages. MotorX Auto Tech will re-imburse if there is any additional cost over and above the insurance claim.
  8. Ceramic coating is liquid polymer and it offers good gloss and shine, however all the customers are advised to maintain the car by using micro fibre clothes and quality shampoo to maintain the ceramic effect. In case of accessive washing and rubbing on the car surface the ceramic coating effect may get reduced. In such cases MotorX Auto Tech will evaluate the condition before offering warranty service.
  9. Free annual services offered under the ceramic package to be claimed as per the timelines mentioned in the bill. If the customer misses out on timelines we will not be able to provide the free annual maintenance of ceramic coating.
  10. We provide the bill for each service however we do not charge GST due to our non-eligibility.
  11. Customer will be required check his car for all the work done and raise concern if there are any before leaving the MotorX premises. Once the client accepts the car no other claims will be entertained. 
  12. All the disputes are subject to Ahmedabad jurisdiction.

Our operating & registered address is given below:

MotorX Auto Tech

617/C, Shilaj Thaltej Road, 

Nr. Khyati Circle, Off. SP Ring Road,

Shilaj, Ahmedabad - 380059

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Contact : +918490890010

Email: talktous@motorx.in

Website: www.motorx.in

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